AI answers chat · confirms bookings around the clock
02:41 the shop closed 4 hours ago

All-in-One AI Platform

Turn customer chats
into bookings.
Even after closing.

Zentr connects LINE and website conversations with your booking calendar and customer history. Help customers find a time, confirm their visit and keep your team ready to welcome them.

Help with routine questions around the clock
Connects LINE OA and your website
Shared availability across booking channels
Free 1-month trial, no card required

The problem

Give every enquiry a clear next step

When customers ask about your services, help them move from a question to an available time. Connect replies, scheduling and customer records so your team can pick up the conversation with context.

Chat
Answer service and booking questions on LINE and your website.
Book
Connect the conversation to available appointment times.
Know
Keep customer history alongside their bookings.
Act
Use booking insights to plan your next steps.

The chart below illustrates after-hours enquiries; it is not a measured customer result.

When customer messages arrive over a day

Simulated sample of 100 messages · open 10:00–20:00

How it works

From the first question to a confirmed booking in one conversation

A Friday night at your shop — Zentr handles everything from the first message to the morning confirmation.

Inside a nail salon
Bloom Nail Studio 02:41 — Zentr replied and closed the booking on its own while the shop was closed
  1. 02:41Customer

    A message comes in on LINE

    “Any nail slots free tomorrow afternoon?” — Zentr understands abbreviations, typos and the casual way people really type.

  2. 02:41Zentr

    Checks the real calendar and offers open slots

    It reads every staff member’s schedule, subtracts booked slots, breaks and clean-up time between appointments, and offers only the times that actually work.

  3. 02:43Zentr

    Closes the booking and locks the slot instantly

    The customer picks 14:00 with May; the system locks the slot that second and creates a new customer profile in the CRM automatically.

  4. 07:30Zentr

    Sends a confirmation with a map

    It reconfirms in the morning with the shop location and a reschedule button, reducing forgotten appointments and no-shows.

  5. 09:00You

    You open up to bookings already waiting

    Open the app for the first time that day: bookings are in order, no backlog of messages, nothing to catch up on.

Features

Four systems you’d normally buy separately, together in one place

Most shops wire chat into a calendar, the calendar into a customer spreadsheet, then tally it all up by hand every month. Zentr connects all four so they work together from the start.

Chat

Help with routine questions, time for personal service

It knows your prices and promotions and which staff are best at what — and knows when to stop and hand off to a real person.

  • Channels LINE Official Account and your shop website
  • Languages Thai, English, a mix, abbreviations and typos
  • Handoff to your admin with a conversation summary when it’s out of scope
LINE OA chatbot
Scheduling

One calendar every channel sees the same

Split by staff, branch and service type, with prep time counted between appointments — so slots never clash in the first place.

  • Slot locking real time, prevents double-booking
  • Deposits transfer slips kept with the appointment
  • Reminders confirm at booking and remind before the appointment
Online booking system
Customer data

Know your customers when they return

Every time a customer messages or visits, the system links the history for you — no need to ask what colour they had last time.

  • History services used, regular staff, spend and points
  • Follow-up tags customers who have been away longer than usual
  • Ownership data belongs to the shop; hand work between team members
Admin work AI takes on
Reports

Spot open slots and follow-up opportunities

Every Monday morning it sums up what happened last week and what to act on first this week.

  • Slot gaps spot times that are repeatedly empty
  • Repeat rate see return rates by staff member
  • Offers based on the real gaps in your calendar
See AI Insights

What changes

Your old workday versus a workday with Zentr

Morning · opening
BeforeOpen up to 40 unread messages, half asking the same things
With ZentrOpen up to confirmed bookings, with only the cases that need a human left
During the day · taking bookings
BeforeBookings in the notebook and in chat don’t match, causing clashes several times a month
With ZentrEvery channel writes to the same calendar, so clashes can’t happen at the source
When the team changes
BeforeCustomer history lives in a staff member’s head; when they leave, it leaves too
With ZentrHistory belongs to the shop; whoever takes over can work right away
Month end
BeforeYou tally totals by hand at month end — by the time you see a dip, it has already passed
With ZentrA summary every Monday morning, with what to act on this week

Who it’s for

Businesses that sell people’s time in slots

If your revenue is tied to your team’s appointment calendar, every empty slot is income that never comes back. Zentr is built specifically for this kind of business.

Don’t see your business? Talk with our team — if your revenue depends on an appointment calendar, Zentr can adapt to your shop.

Start today

A full free month no credit card required

A business owner reviewing bookings on a tablet after closing
1month free

Try Zentr with your own services and schedule

Use the trial to explore customer conversations, scheduling and follow-up in your daily work. See how the platform fits your team before choosing a package.

  • Connect your LINE Official Account and shop website to one system
  • Explore booking, CRM and AI Insights together
  • Our team helps migrate your bookings and customer list from your old system on first setup
  • No credit card required, and stop any time with no penalty
  • After the trial, plans start at 590 THB per month, excluding VAT

Prepare your service list, opening hours and staff schedules. Our team can help you plan setup.

Questions

What shop owners ask most

Will customers know they are talking to AI?

You can choose either way — have it introduce itself as an automated assistant, or use your shop’s name and tone. Either way, when a customer asks something out of scope, Zentr hands off to a real admin with a conversation summary right away.

How long does setup take?

Have your service list, prices, opening hours and staff schedules ready. Setup time depends on your channels and data; contact our team to plan the steps for your business.

What if the AI answers or books something wrong?

Every booking the AI makes appears on the admin screen with the source conversation, and you can edit or cancel it any time. You can also set rules for which jobs always need human confirmation first, such as high-value work or new customers.

Can we move from our current booking system?

Yes. We import bookings and customer lists from Excel, Google Calendar or the booking system you use now. During the trial, our team helps with the first migration at no charge.

How safe is customer data?

Data is stored on servers in Thailand, encrypted both in transit and at rest. Access is role-based, and we support PDPA requirements including deletion at the data owner’s request.

Are there any limits during the free trial?

Explore booking, CRM and AI Insights during your one-month trial. Ask our team to confirm the trial allowances for your channels and staff, and review the pricing page before choosing a paid package.

Start with your next customer

Make the next booking easier.

Start with your service list and schedule. Try the booking journey with your team, then choose the package that fits.